Solved: Poly x50 AOSP Firmware? - HP Support Community

Callis80 · ‎06-03-2025

Is it correctly understood that the firmware version 4.5 will be released very soon and will include the AOSP firmware update? Our x50 is fully up-to-date by there's no AOSP firmware available.

From Microsoft documentation is said to be released in May, but maybe there's a delay?

SteffenBaierUK · ‎06-03-2025

Hello @Callis80 ,

Welcome to the HP Poly community.

Only our Partner Microsoft can answer when they release PolyOS 4.5 via their Teams Admin Center TAC.

We have released this already as posted:

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎06-03-2025

Hello @Callis80 ,

Welcome to the HP Poly community.

Only our Partner Microsoft can answer when they release PolyOS 4.5 via their Teams Admin Center TAC.

We have released this already as posted:

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Callis80 · ‎06-03-2025

Thank you for a quick response.

I see Microsoft has updated their website, now x50 is scheduled release in June (it was May earlier) so I guess I'll just have to wait...

Moving Teams Android Devices to AOSP Device Management | Microsoft Community Hub

nlev · ‎06-03-2025

You don't have to wait for Microsoft. 4.5.0 is already available in Poly Lens. After it's installed, you can optionally enable AOSP authentication in the settings. I upgraded and AOSP enabled all my devices without issue. Works great!

Poly x50 AOSP Firmware?

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