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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎06-10-2024 11:10 AM - edited ‎06-10-2024 11:39 AM

HP Recommended

Hello all,

 

we just released PolyOS 4.2.2.408037. In addition Poly Studio E60 camera 1.0.4.2. This also introduces the new Poly Studio G62 >here<

 

SteffenBaierUK_0-1718041046987.png

 

SteffenBaierUK_1-1718041160598.png

 

 

Software version: 4.2.2

Release date: June 2024

 

This Poly VideoOS software build includes the following device software versions:

  • Poly TCOS 6.0.2

  • Poly Microphone IP adapter 3.0.1

  • Poly IP table microphone 3.0.0

  • Poly EagleEye Cube USB camera 1.3.1

  • Poly Studio E70 camera 1.9.2

  • Poly Studio E60 camera 1.0.4.2

For more information, review the Poly VideoOS Release Notes 4.2.2.

 

What’s new in Poly VideoOS 4.2.2

 

This maintenance release of Poly VideoOS is available for all Poly and partner modes.

Important: Review the section on updating your system before you install this release.
 

Poly VideoOS 4.2.2 is a maintenance release with the following features, updates, and fixes:

  • Introducing the Poly Studio G62

  • Support for Icron Raven Pro 3104 on the Poly Studio E60 as a USB camera for Poly G7500 and Poly Studio G62

  • This release provides many quality-focused enhancements and fixes to resolve customer issues. Notable resolved issues include:

    • 3.5 mm audio input playback options revert to default settings after a system update (EN-256068)

    • The Poly TC8 touch controller becomes stuck entering Device Mode if digital signage is enabled on a Poly Studio X50 video bar (EN-254615)

  • Improvements to system CPU performance when sharing content via HDMI or when you select multi-focus on the camera controls in Zoom Rooms. (EN-254274)

Introducing Poly Studio G62

 

The Poly Studio G62 system is an Android-based codec with HDMI, IP LLN, and USB connections to support custom conference rooms. At launch, Microsoft Teams Rooms and Poly Video mode are supported.

 

Important: Poly Studio G62 ships with Poly VideoOS 4.1.5. Update to the latest software build as part of setting up your system.
 

Designed with simplified mounting and PoE+ power, Poly Studio G62 can be placed behind a display, under a table, or in an AV rack. The Poly Studio G62 system supports Poly audio and video products over IP LLN as well as Poly and third-party products over USB. For further information and supported configurations on Poly Studio G62, see the Poly Studio G62 Release Notes.

The Poly Studio G62 system brings the following functionality to your conferencing space:

  • Audio innovations such as Poly NoiseBlock AI

  • Poly Sound Reflection Reduction

  • Poly DirectorAI camera framing and tracking

  • Configurable second network port for accessories

  • Dual monitor 4K video

  • Flexible installation with cable management

  • USB-C DP Alt Mode port for content and device mode

  • Wireless content sharing using Airplay or Miracast

Support for Icron Raven Pro 3104 on the Poly Studio E60 as a USB camera for Poly G7500 and Poly Studio G62

 

This release provides support for an Icron Raven Pro 3104 extender on the Poly Studio E60 as a USB camera for Poly G7500 and Poly Studio G62 systems.

Note: For detailed information on the Poly Studio E60 camera, review the Poly Studio E60 Release Notes.

 

This release provides many quality-focused updates and fixes

 

This release provides enhancements and fixes to resolve customer issues. These updates provide a more stable and reliable experience.

Some of the main resolved issues are:

  • 3.5mm audio input playback options revert to default settings after a system update (EN-256068)

  • The Poly TC8 touch controller becomes stuck entering Device Mode if digital signage is enabled on a Poly Studio X50 video bar (EN-254615)

 

CPU performance improvements when using multi-focus in Zoom Rooms

 

This release contains performance improvements for high CPU usage in Zoom Rooms.

This update improves system CPU performance when sharing content via HDMI or when you select multi-focus on the camera controls in Zoom Rooms.

 

Partner application updates

 

This release supports the following versions of partner applications.

Table 1. Partner application updates

Partner Application

Version

Features

Microsoft Teams Rooms

Admin Agent: 1.0.0.202310260109.product

Teams: 1449/1.0.96.2024020802

Company Portal: 5.0.6061.0

Zoom Rooms

Zoom Rooms: 5.17.7.6

Zoom Rooms Controller (TC8 / TC10): 5.17.5

  • Maintenance release.

  • For more information on this Zoom Room release, visit the Zoom website.

Google Meet

2024.0122.00.00

Ring Central

24.1.10.20

Tencent Meeting Rooms

Rooms: 3.21.250.594

Controller: 3.21.250.570

  • Maintenance release.

  • For more information on this Tencent release, visit the Tencent website.

Dialpad

1.028.1-0-gd5e4a6d

  • Maintenance release.

  • For more information on this Dialpad release, visit the Dialpad website.

BlueJeans

N/A

BlueJeans is no longer supported. After updating to Poly VideoOS 4.2.0 or later, systems that are still using BlueJeans automatically revert to Poly Video mode.

 

Updating your system

 

All Poly G7500, Poly Studio G62 systems, and Poly Studio X video bars support Poly VideoOS 4.2.2.

Poly recommends that you configure your device to automatically restart on a weekly or daily basis. This feature can help systems run optimally and efficiently to reduce crashes that some configurations have experienced in the past. Configure this feature in the system web interface under General Settings > System Settings > Enable Scheduled Auto Restart.

For a list of supported 3.x versions for each system, see the Poly VideoOS 3.14.2 Release Notes.

Note:

By default, systems in Microsoft Teams mode will be enabled for auto restart via the Teams app daily update. Choose to auto restart via either the Teams app daily update or Poly system daily update - don't have both enabled.

Updating your Poly G7500 System / Poly Studio G62 / Poly Studio X Video Bar

 

Note the following issues before you update.

  • Poly Studio G62 initially ships with Poly VideoOS 4.1.5. Poly strongly encourages you to update your system as part of the out of box setup process.

  • Poly Studio X52 video bar initially ships with Poly VideoOS 4.1.0 software, which you can’t downgrade to a previous release.

  • You can downgrade your Poly G7500 / other Poly Studio X video bars to previous Poly VideoOS 4.x versions.

  • Downgrading from Poly VideoOS 4.x to Poly VideoOS 3.x versions isn’t supported.

  • Your system must be running Poly VideoOS 3.14.1 or later before updating. If your system is running software earlier than Poly VideoOS 3.14.1, you must first update your system to Poly VideoOS 3.14.1 or later. Upgrading from earlier versions to this release isn’t supported.

  • Updating to this release without first upgrading to 3.14.1 or later is an untested upgrade path that may result in your system not functioning correctly.

Updating your Poly TC10 or Poly TC8 touch controller

 

Note the following issues before you update.

  • Updating your Poly TC10 / Poly TC8 touch controller to Poly TCOS 4.1.0 or later includes a major platform upgrade to Android 11. Once updated, you can’t downgrade the touch controller.

  • Update your Poly TC10 / Poly TC8 touch controller to Poly TCOS 6.0.0 software if prompted during the out-of-box experience to avoid sync issues when pairing with a Poly G7500 system or Poly Studio X video bar.

You have multiple options for updating your system. For more information, review the Poly Video Mode Administrator Guide or the Poly Partner Mode Administrator Guide.

 

Products tested with Poly VideoOS 4.2.2

 

Poly products are tested extensively with a wide range of products. The following tables provide information on the products tested for compatibility with this release.

 

Poly strives to support any system that’s standards-compliant, and Poly investigates reports of Poly systems that don’t interoperate with other standards-compliant vendor systems.

 

Poly recommends that you upgrade all your Polycom / Poly systems with the latest software versions. Any compatibility issues may already have been resolved by software updates.

 

The following list isn’t a complete inventory of compatible equipment, but the products that have been tested with this release.

 

External MCU, call managers, recorders, gatekeepers, and gateways

Product

Tested Versions

Poly Clariti Edge / Core (Formerly Polycom RealPresence DMA 7000), Appliance and Virtual Editions

10.3.3.1-849745

Poly Clariti Manager (Formerly Polycom RealPresence Resource Manager), Virtual Edition

10.12.0.1_17
Poly endpoints

Product

Tested Versions

Poly G7500, Poly Studio G62, Poly Studio X70, Poly Studio X50, Poly Studio X30 and Poly Studio X52 with Poly Trio C60.

Poly VideoOS software 4.2.2

Poly Trio C60

8.0.2
Poly peripherals and applications

Product

Tested Versions

Polycom EagleEye IV USB

1.2.1

Poly Studio E70 camera

1.9.2

Poly Studio E60 camera

1.0.4.2

Poly Studio USB video bar

2.1.2

Poly IP Table Microphone

3.0.0

Poly IP Ceiling Microphone

3.0.0

Poly Microphone IP Adapter

3.0.1

Poly TC10

6.0.2

Poly TC8

6.0.2

Poly Lens

1.4.0
Table 4. Partner applications

Product

Tested Versions

Google Meet

2024.01.22.00.00

Zoom Rooms

5.17.7.6

Microsoft Teams

1449/1.0.96.2024020802

Dialpad

1.028.1-0-gd5e4a6d

LogMeIn

1.219.2

RingCentral

24.1.10.20

Tencent

3.21.250.594

 

 

Older releases:

  • Older 4.2 release >here<
  • Older 4.1.4 release >here<
  • Older 4.1.3 release >here<
  • Older 4.1.2 release >here<
  • Older 4.1.1 release >here<
  • Older 4.1.0 GA2 release >here<
  • Older 4.1.0 release >here<
  • Older 4.0.2 release >here<
  • Older 4.0.1 release >here<
  • Older 4.0 release >here<
  • Older 3.14.2 release >here<
  • Older 3.14.1 release >here<
  • Older 3.14.0 release >here<
  • Older 3.13.0 release >here<
  • Older 3.12.0 release >here<
  • Older 3.11.0 release >here<
  • Older 3.10.0 release >here<
  • Older 3.9.1 release >here<
  • Older 3.9.0 release >here<
  • Older 3.8.0 release >here<
  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<

 

!!! Please feel free to leave comments !!!

------------------------------------------------
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