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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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Poly Studio E70 Software v  1.10.0-518017 and Release Notes are now released.

 

The software is now hosted on Poly Lens. Please follow >this<
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Release Notes

Introduction

Software version: 1.10.0

Release date: July 2024

What's New

This release of Poly Studio E70 includes new features, feature enhancements, and important field fixes.

Note:

Poly delivers Poly Studio E70 1.10.0 software as part of Poly VideoOS 4.3.0. For more information on Studio E70 features, compatibility, known issues, and resolved issues, review the Poly VideoOS 4.3.0 Release Notes.

Poly Studio E70 1.10.0 contains the following new features and enhancements:

  • Poly Studio E70 modular room IP connections via a link-local network (LLN) switch in Microsoft Teams, Zoom, and Poly Video modes

  • RS232 and LG WebOS integration with a USB-connected Poly Studio E70 camera and Poly Studio X30 video bar in Zoom Rooms

Connecting modular room IP devices to Poly G7500 or Poly Studio G62

Connect modular room peripherals via IP to Poly G7500 and Poly Studio G62 systems.

Poly G7500 and Poly Studio G62 systems support connecting modular room IP cameras and microphones using the system LLN port. Poly G7500 includes three powered LLN ports that connect a maximum of three supported IP devices. Poly Studio G62 includes one unpowered LLN port that requires a Netgear Pro AV GSM4210PD switch to connect up to six IP devices.

At this time, Poly modular room IP peripherals include the Poly Studio E70 camera, Poly IP table microphones, and Poly IP ceiling microphones.

When connecting IP peripherals to Poly Studio G62 or Poly G7500 systems, note the following:

  • Poly systems don't support mixing USB and IP cameras.

  • Poly G7500 doesn't support connecting a network switch to the LLN ports. Use the three onboard LLN ports to connect a maximum of three IP LLN peripherals.

  • You can connect only a single Poly Studio E70 camera via IP to a Poly G7500 system when using any provider.

  • Poly Studio G62 systems support only the Netgear Pro AV GSM4210PD switch for connecting multiple IP peripherals to the LLN port. You must configure the switch using the instructions provided by Poly. Other switches and configurations aren’t supported and may suffer audio and content issues as a result.

    If you're connecting only one IP peripheral to the Poly Studio G62 LLN port, you can use a PoE injector rated for the IP device you're connecting.

  • On the Poly touch controller, camera controls for the Poly Studio E70 camera aren't available when connected via IP. Use the system web interface to change tracking modes.

Modular room IP device support by provider

Modular room IP devices per provider

Provider Supported Poly G7500 connections Supported Poly Studio G62 connections
Microsoft Teams Rooms One Poly Studio E70 camera and two Poly IP microphones One Poly Studio E70 camera and three Poly IP microphones
Zoom Rooms One Poly Studio E70 camera and two Poly IP microphones Three Poly Studio E70 cameras and three Poly IP microphones
Poly Video One Poly Studio E70 camera and two Poly IP microphones Three Poly Studio E70 cameras and three Poly IP microphones

Configure the network switch

Manually configure your modular room network switch to ensure a stable experience with Poly modular room peripherals.

Make sure you have the following equipment:

  • Laptop with an Ethernet port

  • Ethernet patch cable

  • Netgear ProAV M4250-9G1F-PoE+ (GSM4210PD) network switch

Note:

Automatic network switch configuration isn’t supported in this release.

  1. On your computer, go to https://lens.poly.com.

  2. Sign in to Poly Lens Cloud and go to Manage > Software Versions.

  3. Search for Modular Room Switch.

  4. Download the file to your computer and unzip the file contents.

  5. Turn on the network switch and connect the Ethernet patch cable to your laptop and the port labeled OOB on the back of the switch.

  6. Configure the following settings for your computer's Ethernet interface:

    • Static IP address: 192.168.0.200

    • Subnet mask: 255.255.255.0

    • Leave the default gateway blank

  7. Open a Command Prompt (Windows) or Terminal (Mac) and create a continuous ping to 192.168.0.239.

    • Windows: ping 192.168.0.239 -t

    • Mac: ping 192.168.0.239

  8. When the ping replies start responding, open a web browser and go to http://192.168.0.239.

    The ping replies may take up to three minutes.

  9. Under Login, enter admin.

  10. When prompted, set the password to Poly!4567.

  11. Select AV UI Login.

  12. On the left sidebar, select Configure > Maintenance > Firmware Update.

  13. Browse to the location of your extracted files, select the file named M4250L-v13.0.4.19.stk and select Upload.

    After a few minutes, a dialog appears stating that the upload was successful.

  14. Select Reboot Now.

    Allow four minutes for this process to complete.

  15. Refresh the web browser, and select OK on the dialog stating that the account login timed out.

  16. Sign in using your credentials, and select AV UI Login.

  17. Select Maintenance under the Configuration section.

  18. In the Configuration Management section, select Browse file and click in the blank space.

    A file web browser opens.

  19. Browse to the downloaded files, and select the file labeled Poly-MR-16.cfg and select Upload.

  20. Once the progress bar turns green and reaches one hundred percent, select Restore Now.

  21. On the top-right corner of the page, select Reboot.

  22. When prompted to save the configuration settings, select No.

    Allow four minutes for this process to complete.

  23. Refresh the web browser, and select OK on the dialog stating that the account login timed out.

  24. Sign in using your credentials, and select AV UI Login.

  25. Go to Device Details and verify that the firmware version is 13.0.4.19.

  26. Under Configured Profiles, verify that there’s a Poly profile beginning with Poly-MR.

  27. Once complete, you can close the web browser and disconnect the Ethernet cable connected to your computer and the switch.

Connect modular room IP peripherals to the Poly Studio G62 LLN port using a network switch

Connect Poly modular room peripherals to a Poly Studio G62 system using a supported network switch to ensure a stable experience.

  1. Connect the Ethernet patch cable to port 9 on the Netgear ProAV M4250-9G1F-PoE+ (GSM4210PD) switch.

  2. Connect the cable to the left RJ-45 port (labeled LLN) on the back of the Poly Studio G62 system.

  3. Connect your Poly modular room peripherals as needed to ports 1 to 8 on the switch.

RS232 and LG WebOS integration in Zoom Rooms

You can now configure a hospital room with a Poly Studio X30 system connected via USB to a Poly Studio E70 camera in Zoom Rooms and a medical grade LG TV running WebOS.

When a call connects, the Poly Studio X30 video bar takes over the TV and displays content. When the call ends, Poly signals the Leightronix IPTV video switch, which reverts back to HDMI and TV.

Resolved Issues

Review the resolved issues in this release.

Note:

These release notes don’t provide a complete listing of all resolved issues that are included in the software. User experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Resolved issues

Category Issue ID Description
Peripherals EN-256610 On a Poly G7500 system with a connected Poly TC8 touch controller and Poly Studio E70 camera, after update, the touch controller incorrectly shows a software update for the camera.

Known Issues

Review the known issues in this release.

Note:

These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Known issues

Category Issue ID Description Workaround
Camera EN-234479 On a Poly G7500 system with three USB-connected Poly Studio E70 cameras powered by Poly G7500 LLN ports, one or more Poly Studio E70 cameras may not properly connect to the video conferencing system after restart. Restart the system.
Camera EN-219891 On a Poly G7500 system with a USB-connected Poly Studio E70 camera, camera controls are no longer configurable in Poly Lens. None. These settings were never meant to be configurable.
Configuration EN-241656 On a Poly G7500 system with an IP- connected Poly Studio E70 camera, the LED blinks blue when pairing is unsuccessful. Unplug and replug the camera.
Partner application EN-233295 On a Poly Studio X70 system with a connected Poly Studio E70 camera in Zoom mode, switching the Poly Studio E70 camera and enabling Smart Gallery may result in the system defaulting back to the built-in camera. Use one of the other available tracking modes including, manual, speaker focus, or auto-framing.

Read More

For more information, review the Poly VideoOS 1.10.0 Release Notes.

 

Release History

Release

Release Date

Description

1.1.0

July 2024

Current release

1.9.2

Jun 2024

  • Poly Studio E70 1.9.2 is a maintenance release
  • Poly Studio E70 1.9.2 contains the following update: 
    Introducing the Poly Studio G62

1.9.0-510060

Apr 2024

  • Multiple USB-connected Poly Studio E70 cameras in Microsoft Teams
  • People counting on the Poly G7500 system and Poly Studio X70 video bar with a USB connected Poly Studio E70 camera in Microsoft Teams and Zoom
  • Diagnostic / Video Capture on a Poly Studio X70 video bar with a USB-connected Poly Studio E70 camera

1.8.2-508010

Dec 2023

Poly Speaker Framing functionality is now available on the Poly Studio E70 camera in Zoom Rooms for Windows version 5.17.0 or later.

1.8.1-50401

Sep 2023

 

1.8..0-276051

Aug 2023

 

1.8.0-1012304

Jun 2023

 

1.7.2

June 2023

Maintenance release

1.7.1

May 2023

Maintenance release

1.7.0

March 2023

Maintenance release

1.6.2

December 2022

Maintenance release (Studio E70 1.6.2-260011)

1.6.2

September 2022

Maintenance release (Studio E70 1.6.2-260005)

1.6.0

August 2022

Maintenance release including connectivity fixes for G7500 and Windows PCs

1.5.0

June 2022

Added People Framing (Preview Only)

1.4.0

April 2022

Maintenance release

1.3.0

March 2022

Maintenance release

1.2.1

January 2022

Studio E70 certified for Microsoft Teams Room for Windows

1.2.0

December 2021

Support for Zoom Rooms Smart Gallery

1.1.0

November 2021

Maintenance release

1.0.3

October 2021

Camera tuning enhancements

1.0.2

August 2021

Initial release of Poly Studio E70 USB camera

 

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