Envy 110 Printer Cannot Enable Web Services

[Rainbow23]

@ddotson, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to enable web services on your HP ENVY 7644 e-All-in-One Printer.

Don't worry as I have a few steps that should help fix this issue.

And here's the step by step guide for you in the link: http://hp.care/2c9bHQZ

Let me know how that works.
 

I hope you have a good day ahead.
 

[Hotkey]

Sure Hope I can get some help here too! I've had an Envy 100 for a few years. Problem free. Can print to over LAN with no issue.  

Just bought a Chromebook and tried to set up  Web Service - EPrint - Cloud Print. Chrome could see no printers so I came here looking for answers and saw the original and subsequent posts.  I have followed phase 1 and 2 of the suggested "fix" but still get the same error message and no connectivity.

What other options are available?

[MKazi]

@Hotkey

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP Envy 100 printer and would like to would like to connect it to your Chromebook for wireless printing. I read that the printer works fine over LAN connection. But with Chromebook it says no connectivity. I appreciate the steps you have performed and have certainly done a good job.

I recommend you to refer to this HP document which contains detailed steps to have your HP printer connected via Google Cloud print: http://hp.care/2fuaEOL

Let me know how it goes. Cheers! 🙂

[Hotkey]

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@MKazi wrote:

@Hotkey

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP Envy 110 printer and would like to would like to connect it to your Chromebook for wireless printing. I read that the printer works fine over LAN connection. But with Chromebook it says no connectivity. I appreciate the steps you have performed and have certainly done a good job.

I recommend you to refer to this HP document which contains detailed steps to have your HP printer connected via Google Cloud print: http://hp.care/2fuaEOL

Let me know how it goes. Cheers! 🙂

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If you followed my prior post - it indicacted that I had already tried the aforementioned steps. I CANT get Web Services to connect! It gives an error every time. So, now what?

[ddotson]

Followed all steps and still cannot access Web services. I have even confirm that preferred DNS address is 8.8.8.8 and the alternate DSN address is 8.8.4.4. None of the steps help to resolve issues!

[Hotkey]

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@ddotson wrote:
Followed all steps and still cannot access Web services. I have even confirm that preferred DNS address is 8.8.8.8 and the alternate DSN address is 8.8.4.4. None of the steps help to resolve issues!

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Same problem here ddotson! Hope we get some expert help!

[Resolv_S]

Hey@Hotkey,

Thanks for the response.

Try using the article form HP from the below link and check if that solves the issue/error.

The below link provides a detailed information about the HP Web services and how to solve issues with it.

http://hp.care/2j9iCf2

Hope this helps. Please share for more assistance.

Resolv_S

Glad to help you. I work for HP

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[Hotkey]

As usual, it seems asa if HP has once again left its loyal customers in the dust. The linkj you sentme to advises as of Sept. 2016 - 3 monhts ago, Web Services stopped being supported and will not be enabled! That is real poor customer service. 

The confusing "help" dialogue goes on to read that a user should install as a Classic Printer instead of Clou Ready priniter. So I followed the steps below, and of couse they don't work. There are NO devices listed and no way to install any!

I'll be dumping this [iece of junk and going to Epson unless someone there cares ebough to roll up their sleeves and offer we users a  REAL solution!

Then, follow the steps below to enable the Google Cloud Print connector:

1. Open Google Chrome.
2. In a new tab, open chrome://devices 
3. You’ll see a list of devices already registered with Google Cloud Print, and new devices available on the network.
4. Under "Classic printers,” click Add printers.
5. You'll see a confirmation that Google Cloud Print has been enabled. To learn more, click Manage your printers.

[Dvortex]

Hello, @Hotkey

Thanks for the update & appreciate your efforts 🙂

I understand that you are having issues while setting up the Google cloud printing. Let's try to set up your printer as a “Classic Printer” using a PC or android device to setup the cloud printing. Follow this link: http://hp.care/2hgjWww

Also, check http://hp.care/2hgqvPC for detailed instructions about the Google cloud printing.

Please let me know if this resolves the issue, or if you require further assistance. Thank you!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Mangetsu]

hello, same problem, i reached step 11 and instead of a success message i got error. I even tried the steps before the proxy setting of unplugging the printer and i even uninstalled it from my pc altogether before that. Please help.