I understand the print quality is not satisfactory and the printer loses wireless connection. Let us try these steps:
Restart the wireless router, the printer, and the PC
Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
All the devices used to print should be on the same network. Either 2.4GHz or 5GHz. You cannot print if the devices are on different network bands. This printer supports both 2.4GHz and 5GHz frequencies.
Hope this helps! Keep me posted.
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