Unexpected configuration problem 0x8000ffff appeared when trying to print this morning

[China1607]

Had printer for about 6 months working perfectly with wireless connection which is working.

This morning went to print a document and got the message Unexpected Configuration Problem 0x8000ffff.

What do I do to correct it?  Not very technical person

[sandytechy20]

@China1607

Thanks for posting. It is a terrific place to find answers and tips! 

I understand that you are getting a 0x8000ffff error and I will be delighted to assist you here.

However, I will need a few details to provide an accurate solution,

• Did you do any changes on the printer driver?
• Did you run any updates on the computer?

Meanwhile, looks like there is an issue with the printer driver:

Uninstall the printer driver and reinstall it

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again

Download and install full feature driver for the printer:

Here is the link to download the driver:  https://ftp.hp.com/pub/softlib/software13/COL61220/mp-147799-1/EN4520_Full_WebPack_1122.exe

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos.

Let me know how it goes

Cheers.

[Saint50]

I didn't do anything but change  coloured ink  cartridge.  I will try what you suggest and install  the program again.

[Riddle_Decipher]

@Saint50 Alright, please do and keep us posted with the results,

Good luck and good day, ahead.