cancel
Showing results for 
Search instead for 
Did you mean: 
SUEMIN
New member
1 0 0 0
Message 1 of 2
1,421
Flag Post

Solved!

hp deskjet 3720 will not connect wirelessly

HP Recommended
deskjet 3720
macOS 10.13 High Sierra

My printer will not print wirelessly, i get a message the printer is not connected to a network, but the wireless is turned on.  i recently changed my broadband to sky and everything else is working wirelessly but not my printer. i have printed out pages from the printers info and followed them as best i can but no joy. can anyone help please. thanks 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
ShlomiL
Level 17
Level 17
32,614 32,192 5,530 13,025
Message 2 of 2
Flag Post
HP Recommended

Hi,

Follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app > Mac OS X' below to reconfigure your printer for the new router and then check for any difference:

https://support.hp.com/us-en/document/c05987925

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
ShlomiL
Level 17
Level 17
32,614 32,192 5,530 13,025
Message 2 of 2
Flag Post
HP Recommended

Hi,

Follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app > Mac OS X' below to reconfigure your printer for the new router and then check for any difference:

https://support.hp.com/us-en/document/c05987925

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation