Driver Update

[abdullah43577]

I just accessed the hp website and went to the driver section, and I could see that some drivers were not installed on my system by default and the system update doesn't provide them as well. I don't know if I should install them.
This is because I remembered trying installing a driver for my GPU from the internet but for some reason, it was conflicting with what hp can work with. Each time I install the driver for the GPU and I check system updates I see that there's an update for the exact driver but instead it takes it back to a previous version.
So that's why I"m not sure if it's safe to install this as well. Some of the drivers seen there which I don't have are BIOS, Diagnostics, and connection optimizer.
I initially thought hp would provide all that's needed in the system update by itself because honestly so far, each time I try installing a driver with a third-party application there would always be complications and it happened recently as well.
I'd be really grateful if I could get an answer regarding my issue, I feel so scared when downloading and installing drivers for my system, bad things seem to happen. I'd like to also note that the third-party application I used in updating drivers as well was driver booster 9(deleted).

[Anand_Andy · Accepted solution]

Hi @abdullah43577,

Welcome to the HP Support Community

I understand you are facing a driver update issue with your HP Laptop - 15-gw0018nia. Not to worry I will help you to get a resolution to resolve the issue.

Please use HP Support Assistant an automated tool developed to maintain your PC. (Reference document: HP PCs - How to Download, Install, and Use HP Support Assistant - Windows)

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[abdullah43577]

I already contacted another hp administrator/agent, he told me to also do the same thing you've outlined in the previous message as well. And I've done it. And so far no issues.