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‎04-08-2019 10:41 AM

HP Recommended

Same problem, but only noticed W button doing this, and its getting worse. Does this on all kinds of games, Mass effect Andromeda, Anthem, old Everquest EMUs, The Division 2, its not the games. OMEN by HP Laptop 17-an0xx supposedly a gaming laptop with WASD in red colors youd think they can handle some running without starting to break, unless its the bios thing, please let me know how this can be fixed so I dont have to use an external keyboard.

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‎04-08-2019 02:01 PM

HP Recommended

Your problem maybe hardware problem. Because i have problem with all keys. Fumny thing is that i had same problem with 2017 model too. They roll bios update with some keyboard input fix, but problem is still the same. I noticed that problem is more often when using space, shift, ctrl, alt keys in combination with other keys. Never HP again 🙂

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‎04-25-2019 11:26 AM

HP Recommended

I recorded my problem so you can see what is my problem. You can see I'm pressing acceleration but not working until I press again

 

https://www.youtube.com/watch?v=Wjzg59vNyXk&feature=youtu.be

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‎05-10-2019 02:12 PM

HP Recommended

thats exactly how it is, only for me its the W button. Using external cheap regular keyboard now and there is no problem, so it is defintely the HP laptop keyboard that is **bleep**. Too bad.

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‎11-05-2019 08:47 AM

HP Recommended

I'm have the same problem with the OMEN 17 laptop. The key board can only register 2 key pressed at a time.

 

Example: holding down W and A then pressing R.

The 3rd key press, R will not register and will only register if any of the other key is released.

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‎12-24-2019 05:46 AM - edited ‎12-24-2019 05:56 AM

HP Recommended

I have the exact same issue on multiple games. My laptop sometimes has trouble registering more than 2 keys at a time, and I will have to re-press keys for them to register. This is a huge issue for a laptop advertised as a “gaming” laptop.

 

Here are a couple other topics with the same issue, there seems to be no solution so far:

 

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-omen-15-keyboard-ghosting-issue/td-p/6867597

 

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Hp-Omen-15-dc0019nq-keyboard-ghosting/td-p/6970833

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