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I've seen things claiming the most I can upgrade to is 8 GB of RAM, but when I open 'Command Prompt' and run the command 'wmic memphysical get maxcapacityEx' I have the number 16,777,216 which I divided by 1,048,576 to get 16. So according to this I have 16 GB max capacity, so which is it, 8 or 16? 

1000023236.jpg

 Here is the model of my laptop as well, incase that is needed

 

1000023234.jpg

1 ACCEPTED SOLUTION

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@Williams46 

 

According to the service manual and even the Intel specs for your notebook, PC's with the Intel Celeron N4120 processors have one memory slot, and the slot supports a maximum of 8 GB.

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

 

Intel® Celeron® Processor N4120

 

However, another forum member with a different model notebook that has the same processor installed 1 x 16 GB of memory in the notebook and it did work.

 

So, you should be able to install a 16 GB memory chip in your notebook.

 

Solved: Can the ...HP Laptop 14s-dq0802no... Ram be upgraded/add ano... - HP Support Community - 906...

 

Here's an Amazon reseller offering a HP notebook for sale where they installed a 16 GB memory chip:

 

Amazon.com: HP Newest 14 Laptop, Intel Celeron N4120 4-Core Processor, 16GB Memory, 14" HD Micro-Edg...

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6 REPLIES 6
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@Williams46 

 

As you can see, it supports 16GB (or 16777216bytes).

 

Regards.

BH
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HP Recommended

@Williams46 

 

According to the service manual and even the Intel specs for your notebook, PC's with the Intel Celeron N4120 processors have one memory slot, and the slot supports a maximum of 8 GB.

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

 

Intel® Celeron® Processor N4120

 

However, another forum member with a different model notebook that has the same processor installed 1 x 16 GB of memory in the notebook and it did work.

 

So, you should be able to install a 16 GB memory chip in your notebook.

 

Solved: Can the ...HP Laptop 14s-dq0802no... Ram be upgraded/add ano... - HP Support Community - 906...

 

Here's an Amazon reseller offering a HP notebook for sale where they installed a 16 GB memory chip:

 

Amazon.com: HP Newest 14 Laptop, Intel Celeron N4120 4-Core Processor, 16GB Memory, 14" HD Micro-Edg...

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Thank you! How exactly would I find a 'module' that would be compatible with my laptop? I don't want to buy something that won't work, and don't really want to risk messing my computer up.

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Again, thank you so much! I will try to order it soon, and I'll try to give an update regarding whether or not it works!

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Anytime. 

 

Glad to have been of assistance. 

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