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I have an I5 with a swelling battery and it's out of warranty

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HP Pavilion Notebook PC
Microsoft Windows 10 (64-bit)

I have an I5 HP Pavilion notebook.  It was bought at the end of 2017/2018.  The warranty has expired.  I am having a an issue under the left side of the keyboard where, I assume, the battery is.  It has swelled significantly and the battery is not charging past 28%.  

  This laptop IS MY LIFE.  I need to know, (1) can it be fixed.  (2) How much and how can that be done, if possible. (3) The cost.

Barring that, i would be VERY leery of ever purchasing another HP product, as, if I am reading the current information of the I5 recall for battery issues, I have never received any recall information, emails, phone calls, or even paper mail regarding anything and I have had this unit registered since DAY ONE.  I find it unacceptable this situation could have gotten to this point where the recall may ended, and I am JUST finding this pout an New Years EVE almost two years later. 

ANY help would be appreciated.  I am not the most tech savvy, so please keep it simple.  Thank you. 

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@TheCascadian

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

 

The_Fossette
I am an HP Employee

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