I have an I5 HP Pavilion notebook. It was bought at the end of 2017/2018. The warranty has expired. I am having a an issue under the left side of the keyboard where, I assume, the battery is. It has swelled significantly and the battery is not charging past 28%.
This laptop IS MY LIFE. I need to know, (1) can it be fixed. (2) How much and how can that be done, if possible. (3) The cost.
Barring that, i would be VERY leery of ever purchasing another HP product, as, if I am reading the current information of the I5 recall for battery issues, I have never received any recall information, emails, phone calls, or even paper mail regarding anything and I have had this unit registered since DAY ONE. I find it unacceptable this situation could have gotten to this point where the recall may ended, and I am JUST finding this pout an New Years EVE almost two years later.
ANY help would be appreciated. I am not the most tech savvy, so please keep it simple. Thank you.