• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Is NVMe supported on the HP Pavilion 15-bc439ur 2018 laptop motherboard?

I want to install a 500 GB SSD, but I don’t know. SSD: Samsung 970 EVO Plus

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

everything is going well Model: samsung evo 970 500Gb

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

Chapter 1, page 4 of the service manual indicates that SATA M.2 SSD's are supported, not NVMe.

 

Maintenance and Service Guide HP Pavilion Notebook PC

 

But on page 5 it indicates that Intel Optane memory is supported.

 

I cannot find any posts where someone installed a NVMe SSD in the 15-bc4xx model series and reported that it worked.

 

I did find one post where someone installed a NVMe SSD and reported that it did not work.

 

m.2 type on HP Pavilion - 15-bc404ur - HP Support Community - 7349328

 

 

HP Recommended

may seem stupid. But don't you think that this user. Didn't install windows on this ssd

HP Recommended

That could definitely be a possibility.

 

Optane memory is NVMe so in theory a NVMe SSD should also work in the slot.

 

But the manual indicates SATA only and any other posts marked as solved are just replies stating that NVMe SSD's will work, but no actual reports that it did.

 

If you want to try one out, that is up to you.

 

This reply indicates a NVMe SSD will work, but the person didn't report back with confirmation.

 

Solved: Trouble with choosing M.2 SSD for HP-Pavilion 15-bc404ur - HP Support Community - 7118464

 

This person installed a SATA drive, so that doesn't help.

 

Solved: Installing a new M.2 SSD - HP Support Community - 6796145

 

This reply indicates a NVMe SSD will work, but the person didn't report back with confirmation.

 

Solved: PCIe SSD supported or not - HP Support Community - 7821049

 

 

HP Recommended

Then this week I’ll go to the local store and try to install this ssd. If everything goes well, I will write to you in this discussion.

HP Recommended

photo_2023-09-27_12-08-52.jpgphoto_2023-09-27_11-56-59.jpg

HP Recommended

everything is going well Model: samsung evo 970 500Gb

HP Recommended

That's great news.

 

Thanks for letting us know for sure that a NVMe SSD will work in a 15-bc4xx notebook.

 

Your feedback will help others who have the same question.

HP Recommended

thank you for your help

HP Recommended

You're very welcome, and thanks again for solving the 15-bc4xx supported NVMe SSD mystery.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.