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Locked

‎12-08-2025 10:13 AM

HP Recommended

Hello, I have an HP probook, model 470 G5 on my hands on which is requests BIOS administration password. I followed some steps online and tried removing it since I knew the password from before and just wanted to get rid of the annoying screen at the start. Now when I try to enter, it doesnt allow me in at all, even if I enter the password from before OR just leave it blank as it was suggested to me. What am I supposed to do now?

1 REPLY 1

‎12-08-2025 12:43 PM

HP Recommended

Hello @Kruhek ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

 

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

Best regards

 

Steffen Baier

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