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‎11-26-2023 03:21 PM - last edited on ‎11-27-2023 05:48 AM by Retired

HP Recommended

Its a Hewlett Packard HP Pavilion Entertainment Pc. Model: dv7 - 3165dx

Product: WA794UA#ABA

Serial #:[Personal Information Removed]

PCID: 049A2 1000224 1220000020000

So,I found this computer and it turns on,i can hear the fan but nothing else happens,just. Black screen that's it. Help i dont know whats wrong.

Category:
1 REPLY 1

‎11-27-2023 02:48 AM

HP Recommended

Hello @Jaimegirl80 ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company and has therefore been moved. It has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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