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‎11-29-2019 11:59 PM

HP Recommended
Product: Envy x360 15t
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased a laptop and opted into free shipping. When I go to see how long it will take to ship, it shows it shipping on December 16th, and arriving on the 24th. What takes so much time? Do they have to completely build it?

2 people had the same question
2 REPLIES 2

‎11-30-2019 02:15 AM

HP Recommended

Hello @ColdOatmeal 

 

Welcome !

 

You have posted in the forum/community - here you can meet volunteers, users, some employees... I cannot answer your question but I can advise you to reach to HP sales support for USA to address your concerns.

>> https://www8.hp.com/us/en/contact-hp/shopping.html

 

hpsales.png

 

Let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎12-05-2019 11:57 AM

HP Recommended

@ColdOatmeal

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


 

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