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06-18-2021 07:11 AM
Also, this is unrelated to hardware or upgradability I think, but when I typed in my serial number in HP Laptop PC 15-dy2000 Manuals | HP® Customer Support, it said I owned a HP 15s-fq2000, when I own a HP 15-dy2028ca. Here's the link to Best Buy where I bought this laptop: HP 15.6" Laptop - Silver (Intel Core i7-1165G7/512GB SSD/8GB RAM/Windows 10) | Best Buy Canada. I am confused and would like clarification please. Thanks in advance.
06-18-2021 07:15 AM - edited 06-18-2021 07:16 AM
Hi:
I'm doing fine, and I hope you are as well.
Unfortunately, that I do not know.
What I do know is that you cannot change any XMP memory profiles in the BIOS, which is why I recommend you use the standard Crucial memory with the standard memory timings (the kit with the green circuit board), not the gaming memory which has non standard timings.
You can find hundreds of posts on this forum where people are asking in vain 'How do I unlock the advanced settings in the BIOS?'
There is no such thing on any HP consumer class or gaming notebook that I know of, and so either the memory they buy doesn't work at all, or it runs at a slower frequency than it should.