HP Cloud Recovery failure

[Tom_Speirs]

Device failed to restore following Intune wipe procedure. I downloaded the HP Cloud Recovery Tool and created a USB recovery drive. 

Recovery drive boots device but after a few minutes fails with "This computer is not supported by the System Recovery Media."
Error code 0130-ABU-ABA

[BeemerBiker]

Make sure you entered your product ID correctly.  For example: ilL1oO0D8B5S are easily mixed up depending on the font used.

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The HP error code 0130-ABU-ABA indicates an issue with the system recovery media, specifically that the computer is not supported by the recovery media being used. This can happen if the recovery media is for a different computer model or if there's a mismatch in system configurations. [1, 2]

Here's a breakdown of the issue and potential solutions:

Causes:

• Incompatible Recovery Media: The recovery media (like a USB drive or DVD) is designed for a different HP computer model than the one you're trying to restore.
• Incorrect Recovery Media: Even if the media is for the correct model, it might be corrupted or contain incorrect data.
• Hardware Issues: In some cases, the error might be related to hardware issues, such as a failing hard drive, but this is less common. [1, 1, 2, 2, 3]

Troubleshooting Steps:

1. Verify Recovery Media: Ensure the recovery media you're using is specifically for your HP computer model and that it's not damaged. [1, 1, 2, 2, 4]
2. Contact HP Support: If you're unsure about the compatibility of your recovery media, contact HP Support and provide your computer's product number and serial number for assistance. [2, 2, 5, 5]
3. Clean Install Windows: If the recovery media is incompatible or corrupted, you can perform a clean installation of Windows using a separate Windows installation media (like a USB drive). [2, 2, 6, 6]
4. Check for Hardware Issues: If the problem persists after trying other solutions, consider running a hard drive diagnostic test through the BIOS (usually accessed by pressing F10 during startup) to check for potential hardware failures. [7, 7]
5. BIOS Settings: Ensure that the BIOS settings are configured correctly for booting from the recovery media or the installation media. [6, 6, 8]

AI responses may include mistakes.

[1] https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Giving-Error-0130-abg-acj-and-d...

[2] https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Error-0130-ABA-ABL/td-p/7379600

[3] https://datarecovery.com/rd/smart-hard-disk-error-301/

[4] https://h30434.www3.hp.com/t5/Gaming-Accessories/Updating-firmware-issues/td-p/9254598

[5] https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Error-0130-ABA-ABL/td-p/6298701

[6] https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Error-0130-ABL-ABA/td-p/7082210

[7] https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/hdd-failure-error-on-hdd-test-result-0301-...

[8] https://learn.microsoft.com/en-nz/answers/questions/2109276/how-to-fix-inaccessible-boot-device-erro...

[Tom_Speirs]

Thanks.
The product ID was copied/pasted from the HP support portal, so I'm confident it is correct.
The device failed to start following an Intune wipe.
A Windows VL ISO burned on to a USB drive using Rufus fails to boot. The USB drive created using the HP Cloud Recovery tool boots but produces the error shown previously.

These Snapdragon devices are absolutely awful. So much so our organisation refuses to purchase more of them. 

Looks like this piece of garbage will be a warranty repair.