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HP Recommended

I’ve just got mine yesterday, this issue came up really quick as an obvious flaw. I’m going to have to send it back. What a pity! Took ages to get the features and spec I wanted only to fail in its main feature.  

HP Recommended

The same here! That is so embarrasing, HP. One of the key features of this device is the tablet mode and I need it a lot. That´s why I bought this device.

 

If there won´t be a solution for that problem, like a BIOS update or something else, this was the last laptop I bought from HP.

 

The thread started in May and still only standard anwsers from your side, REALLY!?

 

Regards

Andi

HP Recommended

Thanks for the response. But this wont help. When in tab mode whole keyboard is disabled.

HP Recommended

New BIOS version F.14 is out. Did anyone tried it? I have returned my Envy, but I am curious, if this issue is gouing to be fixed.

HP Recommended

Nothing seems to have changed in F.14.

HP Recommended

These steps seem to work to wake the tablet mode and to login to the locked screen. 

1. Go to Settings.   Choose Talk to Cortana. Turn 'Hey Corona' on.  Turn on 'Use Cortana even when my device is locked'.
 
2. Saying 'Hey Cortana' will wake screen and this command will show the pin screen for unlocking the screen:
"show pin login screen" . Click in the pin box and type. 
HP Recommended

Just tried this as it should work, but even this didn't work for me. Also, the fingerprint reader is broken again, just immediately fails and doesn't even let you try, even after re-installing the entire OS for the 4th time now...

HP Recommended

How do you set up the screen saver?

HP Recommended

Not sure what you mean. I have the power settings set to sleep after a relatively short duration. In the computer mode, I hit enter the login screen comes up and I enter a pin. In tablet mode there is no enter to hit. So I after using my instructions below I can wake the computer with the 'Hey Cortana' and I can get to the login screen with Hey Cortana "show pin login screen". 

 

 

1. Go to Settings.   Choose Talk to Cortana. Turn 'Hey Corona' on.  Turn on 'Use Cortana even when my device is locked'.
 
2. Saying 'Hey Cortana' will wake screen and this command will show the pin screen for unlocking the screen:
"show pin login screen" . Click in the pin box and type. 

 

HP Recommended

Thanks, but "Cortana is not available in your region" 🤷

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.