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- HP Community
- Notebooks
- Notebook Software and How To Questions
- New Computer set up

Create an account on the HP Community to personalize your profile and ask a question
08-22-2023 11:12 AM
I am trying to set up my new laptop and It is stuck on the "Let's connect you to a network" screen.
I cannot skip this process. I have rebooted my laptop. I have unplugged the internet. I cannot leave this screen. I cannot check if the bluetooth or Wi-Fi capabilities are on for the laptop. I don't know where to go from here.
08-26-2023 06:19 PM
Hi @Tink0527,
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator