Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
toby0 Tutor
Tutor
8 1 0
Message 1 of 89
6,928
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

Envy x360
Microsoft Windows 10 (64-bit)

Hi there,

 

My HP ENVY x360 just updated MS Windows 10 to the Fall Creators Update (version 1709). Upon boot , Windows reported that it had removed HP 3D driveguard because it is no longer compatible.

 

I see one or two other threads that mention this and are resolved by downloading very specific versions of the program - but with no other information, such as how to know which download is right or where else it might be available - particularly for differing computers.

 

My laptop is specifically a  HP ENVY x360 15-aq160sa. Could you tell me what is the appropriate package to install. Where to find it and if possible, how and where to find the packages suitable for other PC's that might also suffer this problem?

 

Many thanks, T

88 REPLIES
Provost Provost
Provost
49213 9748 16589
Message 2 of 89
6,921
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

Hi,

 

Try the version of HP 3D DriveGuard on the following link - this application is cross platform and would also be suitable for any other HP notebooks of recent years.

 

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

0 Kudos
toby0 Tutor
Tutor
8 1 0
Message 3 of 89
6,918
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

Many thanks David, I'll give it a try now!

0 Kudos
Provost Provost
Provost
49213 9748 16589
Message 4 of 89
6,916
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

You're welcome

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

0 Kudos
Snake1968 Tutor
Tutor
13 0 5
Message 5 of 89
6,589
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

HP 3D DriveGuard Software not working after New Creator Update 14/11/2017 Version 6.0.44.1 any help please ???

0 Kudos
Snake1968 Tutor
Tutor
13 0 5
Message 6 of 89
6,587
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

HP 3D DriveGuard Software not working after New Creator Update 14 11 2017 Version 6.0.44.1 any help please ???

0 Kudos
Intern
Intern
67 1 6
Message 7 of 89
6,582
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

This did not work for me..Can't HP address this issue as it has happed in another cumlative update?

0 Kudos
Snake1968 Tutor
Tutor
13 0 5
Message 8 of 89
6,575
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

Same issue only started after today's update ??

0 Kudos
Provost Provost
Provost
43589 3219 13459
Message 9 of 89
6,512
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

If you tried this one it extracted to C:\SwSetup\sp82228:

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe


In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor and select 'Update Driver Software'.

Next window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click  'Have Disk' button and then browse to the extracted C:\SwSetup\sp82228 folder.
Open the folder InstallFiles, open the folder Win10, click on the file accelerometer to highlight  and click Open.
Then click Next.

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
0 Kudos
Teacher
Teacher
64 3 13
Message 10 of 89
6,494
Flag Post
HP Recommended

Solved!

HP 3D driveguard removed by Fall Creators Update

same result "best driver is installed" but no app, no running service, no hidden icon

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation