2 sided print causes ink on paper and roller

[Whistwiz2]

Double side prints have in smudge on the paper. 

[Dragon-Fur]

@Whistwiz2 

Welcome to the HP English Community --

• What is the device (computer, tablet, phone)?  Computer

• What is the Operating System / version?  Windows 11

and

• Do you have the full feature / full driver printer software installed?

• Which application / print software are you using?

and

• Is there anything different since the last time you printed 2-sided?

For example, are you using a different application or software?

• What is the Document type?  This makes little difference except in how / where you select the current job print quality to Best, Normal, Draft. 

• To what level is the current Job's Paper / Quality set?  Best / Normal / Draft?

and

• What type of paper?

• What is the paper size?

• What is the weight of the paper?

• Is the paper HP brand or another high-quality brand paper as opposed to "Economy" / light weight paper of uncertain quality.

• Have you cleaned the printer rollers since the issue occurred?

HP OfficeJet Pro 9110, 9120, 9130 Printers - Color or black ink not printing, other print quality is...

• To which level is the default print quality set?

Example - Printer based actions - EWS - Print > Default Print Options

EWS_9135_Print_Default_Print_Options_2

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9120e All-in-One series  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"