Cannot enroll in HP istant ink

[Antonia1986]

Hello,  I'm trying to enroll in the Istank Ink program (from Italy). I am doing it from the HP Smart (on my computer). 

I enabled HP web services, everything seems ok.

I get 'till the end, I select the monthly plan,  I enter the payment info, etc... but I always get the message that there is a problem with my registration. 

I tried a couple of debit cards (all perfectly working) but I always get the same error msg. 

Can anyone help me? Thank you

[sandytechy20]

@Antonia1986

Welcome to the HP support community.

I understand that you are unable to register to an instant ink account, I am glad to assist you.

This might require one on one interaction to fix the issue.

Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.