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‎03-24-2025 01:03 PM

HP Recommended

I have an HP 560. We can print a selected color, red, for a week, and then out of nowhere, it will print a different shade of red. Or we have a customer's grey that we printed 2 months ago, go to reprint the same grey and it does not print the same. Some people blame the printer, and some blame the software. We use Flexi. Looking for some help on this one, we do keep our machine maintained. 

1 REPLY 1

‎03-27-2025 10:43 AM

HP Recommended

Hi @Vehicle1017,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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