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Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 6600 e-All-in-One Printer - H711a/H711g
Microsoft Windows 10 (64-bit)

I JUST GOT A HP OFFICEJET 6600 AND JUST UNPACKED IT . I WAS GOING THROUGH THE SETUP PROCESS AND WHEN I OPENED AND INSTALLED THE SETUP CARTRIDGES THE PRINTER SAID THE WERE DEPLETED THEY ARE NOT. HOW DO I RESET THE CARTRIDGES

 

1 REPLY 1
HP Recommended

@TOTALPLATINUM78

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, if you're receiving a depleted ink message you will not be able to bypass this message. There could be an issue with dirty contacts or the cartridge could be defective. It is likely that the printhead might need to be cleaned also.

 

Here's a document I suggest for maintaining the printer to resolve missing ink, the HP Printers - Fixing Poor Print Quality.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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I am an HP Employee

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