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‎12-03-2025 06:03 AM

HP Recommended
Product: HP ENVY 5032 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi folks,

I am having trouble only when printing onto photo paper, where the top (upto 10 millimetres) of print is missing the page, with the same blank amount at the bottom.  Obviously printer is set to best quality and photo paper in  settings.

 

This seems to gradually be getting worse over time.

 

When I change back to plain old paper and print it's absolutely fine. 

 

Alignment checked, twice recently, but it hasn't solved the problem.

 

Grateful for any ideas

Thank you

Mark

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