HP instant ink error scam / fraud

[nesoor]

I purchased original HP ink on amazon and installed them, it worked fine until yesterday.

Now it's constantly saying that I don't have an instant ink service subscription or something.

So I wrote the HP support and sorry to say this but because their only solution is a paid subscription....

I do not want any subscription I just wanna use my printer to print files just like any other printer can do.

So I was hoping that the community could help me out to make my printer work without that subscription.

I am not gonna pay for ink and then pay so I can use the ink, it's a really weird concept which sounds more like a scam to me.

As you can see in my writings I really lost my patience here and I am pretty frustrated.

[Kumar0307]

@nesoor, Welcome to the HP Support Community! I’m here to help.

To assist you better, is the printer enrolled in Instant Ink?

Are you using Instant Ink cartridges? Check the ink cartridge label to confirm.

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

If the issue persists,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[nesoor]

I am not enrolled for instant ink and I also don't have any interest in these services.

I also never received any instant ink. I purchase my own original HP ink on Amazon.

I have the same issues listed as this website here: https://ctwatchdog.com/business/false-advertising/hp-sued-again-for-cheating-printer-customers-this-...

The cartridges are correctly placed yet I get the same message that I have to enroll for instant ink to use them...

I followed all of these steps including your private message and yet it's not working.

I paid for the ink myself on Amazon and now I have to pay HP to use them.... Great service....

[Kumar0307]

@nesoor

Apologies for the inconvenience caused.

Turn off web services

Click here to know how to turn off web services.

Try printing.

If the issue persists, let me escalate this issue to the concerned team.

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!