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‎06-07-2021 05:32 AM

HP Recommended
Product: HP ENVY 6455 PRINTER
Operating System: Microsoft Windows 10 (64-bit)

I am very disappointed with your company. I have always bought your product over any other brand for years because I believed in your company, but that will be changing as of today. I purchased a brand new HP Envy 6455 All-In-One printer on Saturday, 6/5/2021, and on Sunday 6/6/21, I had to go purchase new print cartridges. I know this is because your company is trying to force me to join your printer cartridge club, which I refuse to do. I will be returning your printer back to the store this weekend and purchasing a new brand. I do not care how much I will have to pay. You have lost a loyal customer and I will be telling all of my family and friends not to purchase your products. This is a sad, sad practice for your company. Also, I will be filing a BBB complaint against your company.

 

A Lost Customer For Life

1 REPLY 1

‎06-08-2021 04:18 AM

HP Recommended

Hi @Diis_Appointed,

 

I'd like to help!

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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