• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

"Free" instant ink, but it won't work after I cancel my account? What kind of garbage is that? 

5 REPLIES 5
HP Recommended

Hi @AngryWizard,

 

I'd like to help!

 

I understand you are unable to use the instant ink cartridges after the service cancellation.

 

HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

If you do not have the postage-paid envelope provided by HP, go to Recycle HP Instant Ink Cartridges to order an envelope.*

 

Once you cancel the service, Your service continues until the end of your current billing period.

 

Refer to - Cancel Your HP Instant Ink Service

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

Repeating the policy I  am telling you in unethical and likely illegal is not a solution.

HP Recommended

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

 

Thank you for visiting the HP Support Community.

HP Recommended

LOL. Sure.  Why not? 

HP Recommended

Here is the super secret squirrel message that had to go private.  To much work for me.  They can fix their own **bleep**.

 

Kindly send us the required details below:

 

 

 

Name: 

 

Country: 

 

Email address: 

 

Telephone Number: 

 

HP Model number: 

 

HP Product Number: 

 

Product Serial Number: 

 

Refer to this document to know how to find the Product Name or Product Number.

 

 

 

Keep me posted.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.