Nothing printing but according to the scan doctor I have ink and nothing is wrong with my printer

[DBELZ]

Nothing comes out in the print. It started with only printing pink now nothing prints. But supposedly I have ink according to the scan doctor. I really hate HP. I've had two both worked less than a year. 

[Kumar0307]

@DBELZ, Welcome to the HP Support Community! I’m here to help.

I understand the printer is printing blank pages. Insert one ink cartridge at a time and try printing to identify the defective ink cartridge.

If the printer was not used for more than 2 weeks, the ink could have dried up.

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Check the ink levels and replace them if required.

Clean the ink cartridges up to 2 times and print a test page to check the result.

Use alternate ink cartridges and check if it works. If yes, the inks you were using were defective.

If it does not help, I'm afraid the printer has gone bad.

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service/replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!