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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Older generation cartridge error

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02-18-2022 10:30 PM
Can u plz guide step wise process to downgrade firmware for hp officejet 8610. I am connecting printer via printer cable. Printer screen is stuck in older generation cartridge mode. Have tried everything. Hard reset. Taking off cartridges, taking of printer head etc. But every time I turn on printer it is stuck with the Der generation cartridge warning . Can't go back. Home button doesn't work... very frustrating. Can u plz help
02-19-2022 02:09 PM - edited 02-19-2022 02:18 PM
I get warnings not to use the link provided. Anyone have a TRUSTED link to downgrade firmware? (https://www.ldproducts.com/firmware-downgrade)
02-19-2022 02:14 PM - edited 02-19-2022 02:20 PM
I got warnings not to use that link. (https://www.ldproducts.com/firmware-downgrade) I know it's a https site, so why am I getting warnings?