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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Worked for me and my Bitdefender virus protection did not complain.

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Exactly ....SHAME ON YOU HP! Next time I buy a printer, I will not buy HP. And, I have been purchasing their printers for 15 years or more.

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Can u plz guide step wise process to downgrade firmware for hp officejet 8610.  I am connecting printer via printer cable.  Printer screen is stuck in older generation cartridge mode.  Have tried everything. Hard reset. Taking off cartridges, taking of printer head etc.  But every time I turn on printer it is stuck with the Der generation cartridge warning .  Can't go back. Home button doesn't work...  very frustrating.  Can u plz help

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For office jet 8610. How to downgrade firmware.  Can u please guide step wise process. Thanks.  

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I get warnings not to use the link provided.  Anyone have a TRUSTED link to downgrade firmware? (https://www.ldproducts.com/firmware-downgrade)

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I got warnings not to use that link.  (https://www.ldproducts.com/firmware-downgrade)    I know it's a https site, so why am I getting warnings?

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This requires paying for WinZip?  If the WinZip is paid for, downloaded, does it actually resolve the "older generation cartridge" issue??

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I overroad my virus protection as I have mine attached to an older desktop that doesn't really matter if it gets infected.  I ran the update (downgrade) 2 times and it failed both times.  

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Thank you so much for posting the link. It worked and I am so grateful to all that take the time to provide solutions in this and other online communities.

HP Recommended

Worked perfectly 

instructions clear

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