Print Repeat Shadow at Bottom of Page

[Geeez]

HP Color Laser MFP 179fnw

Every page I print has a shadow at the bottom part of the page repeating what is printed on the page (see image for example).

I have followed all the troubleshooting steps in the page "HP Color Laser 178, 179 Printers - Fixing Poor Print Quality" and it did not help. I think it is an issue with the imaging drum. What should I do?

Thank you.

[Anand_Andy]

Hi @Geeez,

Welcome to the HP Support Community

I understand you are facing a print quality issue with your HP Color Laser MFP 179fnw. Not to worry I will help you to get a resolution to resolve the issue.

As you have already followed the document and the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!