Printer printing blank pages on DeskJet 3755

[AH8815]

I have installed the printer on my Mac book air. I tried to print a word document and it prints the document blank. Printer has 100% ink.

[BeemerBiker · Accepted solution]

General advice on printhead cleaning is here.
This link shows cleaning the 8600 printhead and removal is shown here.

This is another type of printhead cleaning, different from the above.

Cleaning and removing ink is shown below by our "Scullery" team.

An HP original video on how to clean the printheads by our experts. Yes, this can get messy, but it works. If your ink levels are good but you are printing blank pages then this is likely the solution.

Official HP advice on cleaning.

Some printers have a printhead cleaning procedure.

To clean the printhead on an HP printer, access the printer settings through the HP Smart app, navigate to "Print Quality Tools," and select "Clean Printhead"; this will initiate a cleaning cycle where the printer will automatically run a cleaning process to clear any clogs in the printhead

Inkjet and printhead cleaning kits are available

Consumer inkjet printer printheads typically last for several years, with some lasting up to 10 years or even longer. However, the lifespan can vary greatly depending on usage, maintenance, and environmental factors.

[AH8815]

Thanks so much for this helpful advice! 

[FixIt247]

Hi there,

Sorry to hear you're having trouble with your printer. Blank pages can be frustrating, but they're usually fixable. Since you mentioned there are no error messages and the printer sounds like it's working, the issue is likely related to software or print settings rather than a complete hardware failure.

Here’s a structured approach you can try, starting with the simplest solutions:

Step Action Details / Why This Helps

1. Basic Checks	Test with a different document & app	Try printing a simple text file or a PDF from a different app (like TextEdit). This rules out a problem with that specific Word document.
	Check printer's internal test page	Print a self-test or settings page directly from your printer's control panel (usually by holding a button). If this page is also blank, the issue is likely with the printer hardware or ink system.
2. Software & Connection	Restart everything	Fully restart your MacBook and printer (unplug it for 60 seconds). This clears temporary glitches.
	Reinstall the printer on your Mac	Delete the printer from System Settings > Printers & Scanners and add it again. Use the CUPS driver for your model if available, not just "AirPrint".
3. Advanced Mac Fixes	Test in a new user account	Create a new user account on your Mac and try printing from there. If it works, the problem is in your main account's settings.
	Reset the printing system	In System Settings > Printers & Scanners, Control-click in the printer list and choose "Reset Printing System". Note: This removes all printers and print queues.
4. Printer Maintenance	Run a printhead cleaning cycle	If you have an inkjet, use the utility software or printer menu to run 1-2 cleaning cycles. Overdoing this can waste ink.
	Re-seat the ink cartridges	Turn off the printer, remove and firmly reinstall the cartridges to ensure they're making good contact,