-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer prints blank page

Create an account on the HP Community to personalize your profile and ask a question
04-29-2025 01:03 PM
The printer produces a blank page and you can see a little of the black ink in the printout. The cartridges were installed correctly according to HP Smart.
04-29-2025 01:12 PM
Possibly the printhead is dried out and the only ink that gets out is by dripping
This link shows cleaning the 8600 printhead and removal is shown here.
This is another type of printhead cleaning, different from the above.
Cleaning and removing ink is shown below by our "Scullery" team.
An HP original video on how to clean the printheads by our experts. Yes, this can get messy, but it works. If your ink levels are good but you are printing blank pages then this is likely the solution.
Official HP advice on cleaning.
Some printers have a printhead cleaning procedure.
| To clean the printhead on an HP printer, access the printer settings through the HP Smart app, navigate to "Print Quality Tools," and select "Clean Printhead"; this will initiate a cleaning cycle where the printer will automatically run a cleaning process to clear any clogs in the printhead |
Inkjet and printhead cleaning kits are available
Consumer inkjet printer printheads typically last for several years, with some lasting up to 10 years or even longer. However, the lifespan can vary greatly depending on usage, maintenance, and environmental factors.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it