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HP DeskJet 4152e All-in-One Printer

I have a deskjet 4100e all in one printer.  I am connected with USB to my computer but I cannot scan.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Stu112 

 

Please use HP Scan Extended software to scan:


https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Once it's downloaded and installed, for Windows 10/11:


(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"


You can right click the put a shortcut on Taskbar or Desktop


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

My Deskjet 4100e is connected by USB cable but I cannot scan?

HP Recommended

@Stu112 

 

Please use HP Scan Extended software to scan:


https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Once it's downloaded and installed, for Windows 10/11:


(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"


You can right click the put a shortcut on Taskbar or Desktop


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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