• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 7720 Wide Format All-in-One Printer
Microsoft Windows 10 (64-bit)

I have the same problem of my 7720 printer printing Zig zag lines at A3 and also not printing colours out. I have tried the recomended fix but this has not cured it. The only thing that works is to set advance setting to monochrome.

This is ok for monochrome drawings however there is no fix to print drawings with coloured lines and shading.

1 REPLY 1
HP Recommended

@Bazmas 

 

Welcome to the HP English Community --

 


@Bazmas wrote:

I have the same problem of my 7720 printer printing Zig-Zag lines at A3 and also not printing colours out.

I have tried the recommended fix but this has not cured it.

The only thing that works is to set advance setting to monochrome.

This is OK for monochrome drawings however there is no fix to print drawings with coloured lines and shading.


 

Curious - Which recommended fix did you try?

 

There is generally a solution that should work.

 

Usual Solution:

  1. Install the Full Feature Software / full driver printer software > Restart computer and log in
  2. Adjust Printer Properties > tab Advanced > Driver = the HP driver as opposed to any Microsoft / IPP driver

 

 

Web Page - Web Pack Installation -

Installation package is located on this web page:

HP OfficeJet Pro 7720 Wide Format All-in-One Print and Scan Driver and Accessories 

 

Next,

Printer_Properties_Advanced_Driver_2Printer_Properties_Advanced_Driver_2

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.