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‎12-07-2025 05:17 PM

HP Recommended

I purchased this printer from someone online, and it didn't come with the setup cartridge. How can I bypass the setup process ?

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1 REPLY 1

‎12-10-2025 04:40 AM

HP Recommended

Hi @margieplus5 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

HP Officejet printers require the use of setup cartridges during initial setup to calibrate the printer correctly. 

 

If the setup cartridges are missing, you'll need to follow a few steps to override the setup cartridge requirement.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

Regards,

Hawks_Eye

I am an HP Employee.
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