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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
See if EWS can provide more information.
This explains how to use the EWS
Use the HP printer Embedded Web Server (EWS)
If there are no error messages and you can only print "blank" pages then the printhead needs to be cleaned.
This link shows cleaning the 8600 printhead and removal is shown here.
This is another type of printhead cleaning, different from the above.
Cleaning and removing ink is shown below by our "Scullery" team.
An HP original video on how to clean the printheads by our experts. Yes, this can get messy, but it works. If your ink levels are good but you are printing blank pages then this is likely the solution.
Official HP advice on cleaning.
Some printers have a printhead cleaning procedure.
| To clean the printhead on an HP printer, access the printer settings through the HP Smart app, navigate to "Print Quality Tools," and select "Clean Printhead"; this will initiate a cleaning cycle where the printer will automatically run a cleaning process to clear any clogs in the printhead |
Inkjet and printhead cleaning kits are available
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