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HP Recommended
Microsoft Windows 10 (64-bit)

I just bought a Officejet Pro 9015e  5/5/2022 and it said when setting up. It uses Dynamic Security to make sure ONLY HP ink can be used. I thought this was taken care of and illegal. Wasn't there a law suite against this?  My old Office Jet Pro 8610 even with NEW HP ink. That they were not able to be found. Then when I got that problem fixed. It said Printer head not found. So I gave in and bought this 9015e thinking all this **bleep** about dynamic security was taken care of.  It is bad enough that to use the HP+  app I MUST ONLY use HP ink for the life of the printer. **bleep** is that all about and the free 6 months, Well I will not use up all the ink in 6 months. Paying per month for ink is not a option, unless you only charge me 25 cents per month has far has I am concerned.  So I am going to ask when it is time for me to replace my ink. HOW DO I REMOVE DYNAMIC SECURITY? I came upon a couple of threads that go back to 2020 and into 2021, but it has been closed for asking if the situation has been resolved. HP have you not learned, and if there is no fix. Let me know, so I can return this tomorrow and buy another brand that doesn't hold a monopoly on what ink I can use.

1 REPLY 1
HP Recommended

@raven71 

 

My opinion:

You should return the printer to the merchant from whom you purchased the device.

 

This is not the right printer for you.

 

On this printer:

Dynamic Security is not removed, cannot be removed, will not be removed.

 

In a few older printers, the Dynamic Security was disabled or never enabled.

 

Yes, all of the major printer manufacturers build fine products - find one that suits your needs.

I do not judge what people decide - personal choice.

 

References

 

Which Ink Can be Used in the Printer?

 

HP Ink - Learn About Supplies

Calls / Provides link to:

HP Printers - Dynamic Security Enabled Printers

 

Non-HP ink cartridge use (Firmware Update)

Updates have been released to correct issues in affected printers (as listed😞

HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.