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‎01-13-2021 09:09 AM - edited ‎01-15-2021 06:09 PM

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.

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‎01-13-2021 09:13 AM

HP Recommended

THIS is the solution?  We have all known Flash was ending for months and this is the half-baked solution?  The ink levels don't even show anymore.  This is very sad

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‎01-13-2021 10:36 AM

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I think it highly inappropriate and to be frank, quite disturbing, that HP allows any representative to refer to people as "vermin".

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‎01-13-2021 11:31 AM - last edited on ‎01-13-2021 02:00 PM by Moderator

HP Recommended

Sadly, Adobe Flash Player is no longer supported by HP software. Thus, the HP Solution Center can no longer be used, firstly, to print and scan, and secondly, you can not look at the ink level. Well the first problem can be solved by installing the free iCopy program ([content removed]). And I don't know how to solve the second problem. And HP specialists don't want to help. Sorry. This attitude towards customers forces you to no longer buy products from this company (HP).

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‎01-13-2021 12:13 PM

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Unfortunately for me Windows 10 rejected the download :-<

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‎01-13-2021 12:17 PM

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I too am greatly disappointed we weren't offered advance notice, nor acceptable alternatives offered. It is quite discouraging and does make one wonder about replacing ones equipment with something other than HP.

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‎01-13-2021 09:04 PM

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Hi Tyrael87,

 

Link to my original solution - https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Digital-Imaging-Monitor-doesn-t-work...

 

Sorry to hear this solution didn't work for you. It worked for me on Windows Vista (and it might work for Windows 7), but for those on Windows 8 or 10 where Internet Explorer has it's own built-in Flash player and so can't install another one, the only suggestion I can think of is to try to install an older version of Adobe Flash Player. For me, the HP Solutions Center / HP Digital Imaging Monitor program has a copyright date of 2007, so perhaps installing an older version of Flash player (which hopefully doesn't have a specific install for Internet Explorer) might just do the trick. Perhaps try using version 9. Here's a site to download older Flash player installs - http://www.oldversion.com/windows/macromedia-flash-player/

 

Good luck!

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‎01-14-2021 04:05 AM

HP Recommended

HP Photosmart C5180

Windows 10

it was working all the time until end of last year

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‎01-14-2021 04:44 AM - edited ‎01-15-2021 06:13 PM

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.

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‎01-14-2021 09:44 AM

HP Recommended

Regarding HP Scan & Capture,  are there any instructions for using this software?  I've tried it since you recommended it,  and although you can save the original scan,  if you crop a picture,  there seems to be no way to save it afterwards (no save button on the bar at the bottom).   Am I missing something?

   

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