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‎01-25-2021 03:06 PM - last edited on ‎01-25-2021 03:12 PM by Retired

HP Recommended

My HP Solution Center stopped working too.  I installed HP Scan Extended as advised, but I still can't obtain a scan.  Scan Extended launches, the scanner responds to the software and scans the document, but I can't "preview" the scan nor "save" the scan.  I have a Photosmart C4280 printer/scanner.  I have uninstalled, and reinstalled, the Photosmart Driver-Product Installation software multiple times.  I ran the HP Print and Scan Doctor and received the message, "the tool has detected a problem with the printer Front Panel scan settings...This scanning device does not support the Scan-To...Setup dialog."

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1 person had the same question
3 REPLIES 3

‎01-25-2021 03:41 PM

HP Recommended

Hello @frank1284,
Welcome to the HP Support Community!

 

Solution: HP Solution Center not working : Adobe Flash Player Error and Unable to scan 

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
         
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‎01-25-2021 06:40 PM - edited ‎01-29-2021 12:49 PM

HP Recommended

d

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‎01-27-2021 07:24 AM

HP Recommended

I am having the exact same problem which I've posted here :
https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Re-HP-Solution-Center-not-working...

Can these 2 threads be consolidated into 1 ?

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