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Hello, 

 

I managed to fix the issue! well .. it was a bit adhoc but the printer prints. I used 7Zip to extract your installation files. 

When i tried installing earlier the fax driver installed and i was able to change the printer properties for the fax. I changed the driver to a different driver within your package and then changed the port over to a TCP/IP port with the right IP. Printer started printing. 

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I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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I have tried everything I could find to fix my 8715 Pro Office Jet printer.  Driver unavailable. Please help.

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@NannyJ Welcome to HP Community!

 

I understand that you are looking for the printer driver for Officejet Pro 8715 printers.

 

Please let us know which operating system you are using.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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