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- HP Community
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- Printer Setup, Software & Drivers
- Is the Deskjet D4160 supported by HP Smart?

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01-31-2021 01:12 PM
I use the Deskjet D4160 which is a few years old but still works excellent. Recently, support for Adobe Flash was discontinued, and so HP Solution Center was also discontinued. I installed HP Smart on my PC but it did not detect my D4160. I need a way to detect ink levels on the printer. This feature used to be included with the print driver before Solution Center was introduced. Can someone help with this?
01-31-2021 01:32 PM
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Product introduced 2006
This printer is much too old to support HP Smart.
Printers manufactured after 2015, yes - likely - 2006? No, sorry.
If you still have the Solution Center software installed, leave it installed.
Honestly, unless the User Guide for your printer offers some way to check the ink levels, I don't have a recommended answer.
Will any of the following work?
Unknown - pretty old printer ... maybe.
If you don't like what you find in this message, search the Community for other answers...
Solution Center GUI - Main Menu - is based on Flash.
Flash is gone and is never coming back.
>>> The GUI that opens the main Solution Center software menu depended on Flash.
Short Answer
HP Document:
HP Printers - HP Solution Center doesn't open
and
TKB article contributed by HP JessikaV
HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Flash Player is permanently disabled as of 12-Jan-2021
The HP Solution center software is based on Flash:
https://www.adobe.com/products/flashplayer/end-of-life.html
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Longer Explanation / Examples
Print software still works with applications.
Tools and other status reports are explained in your printer's User Guide.
Scan Options - Illustrations and Examples
1. Start Scan using HP Scan executable
You might be able to simply start HP Scan / Scan using the program executable.
For example:
The old Solution Center Scan software is located in "Digital Imaging"
C:\Program Files (x86)\HP\Digital Imaging\bin\
OR
C:\Program Files\HP\Digital Imaging\bin\
Find and Double-Click on File name / executable: hpiscnapp.exe
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Various Software / Applications for Scan
2. Windows Scan – Microsoft Store - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
3. Paint- the Original - Paint (mspaint) can be used to scan.
4. NAPS2– “Not Another PDF Scanner”
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Download, save, and install the NAPS2 software to use.
5. HP Scan and Capture - Microsoft Store - Requires Windows 8 or higher
- Download-Save-Install HP Scan and Capture
6. HP Scan Extended
- Download-Save-Install > HP Scan Extended
- HPSE is a subset an older Full Feature Software suite. Leave your printer software installed, then install HPSE.
- HPSE features are very similar to the HP Scan Software released after 2015.
OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
Example
NOTE: Setup is similar for both Image JPEG and PDF scanning
Some options are model dependent.
>>>> Be sure to check / adjust the settings in More >
References / Resources
Printer Specifications for HP Deskjet D4100 Printer Series
User Guide - Microsoft Windows 2000
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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Question Resolved / Answered, Click "Accept as Solution"
01-31-2021 02:22 PM
Do you think that HP, as a courtesy to its loyal customers would add ink level to printer properties in an updated print driver? HP recommends that I buy genuine HP ink ( which I do) and part of the reason for doing that is to read ink levels.