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HP Recommended
Deskjet D4160
Microsoft Windows 10 (64-bit)

I use the Deskjet D4160 which is a few years old but still works excellent. Recently, support for Adobe Flash was discontinued, and so HP Solution Center was also discontinued. I installed HP Smart on my PC but it did not detect my D4160. I need a way to detect ink levels on the printer. This feature used to be included with the print driver before Solution Center was introduced. Can someone help with this?

2 REPLIES 2
HP Recommended

@Robert-A1 

 

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Welcome to the HP Community.

Reminder to those reading:

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These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Product introduced 2006

 

This printer is much too old to support HP Smart.

Printers manufactured after 2015, yes - likely  - 2006?  No, sorry.

 

If you still have the Solution Center software installed, leave it installed.

 

Honestly, unless the User Guide for your printer offers some way to check the ink levels, I don't have a recommended answer.

 

Will any of the following work?

Unknown - pretty old printer ... maybe.

If you don't like what you find in this message, search the Community for other answers...

 

 Solution Center GUI - Main Menu - is based on Flash.

Flash is gone and is never coming back.

>>> The GUI that opens the main Solution Center software menu depended on Flash.

 

Short Answer

 

HP Document:

HP Printers - HP Solution Center doesn't open 

 

and

TKB article contributed by HP JessikaV

HP Solution Center not working : Adobe Flash Player Error and Unable to scan

 

============================================

Flash Player is permanently disabled as of 12-Jan-2021

 

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

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Longer Explanation / Examples

Print software still works with applications. 

Tools and other status reports are explained in your printer's User Guide.

Scan Options - Illustrations and Examples

 

 

1.  Start Scan using HP Scan executable

 

You might be able to simply start HP Scan / Scan using the program executable.

 

For example:

The old Solution Center Scan software is located in "Digital Imaging"

 

C:\Program Files (x86)\HP\Digital Imaging\bin\

OR

C:\Program Files\HP\Digital Imaging\bin\

 

Find and Double-Click on File name / executable:  hpiscnapp.exe 

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Various Software / Applications for Scan

 

2.  Windows Scan  Microsoft Store - Requires Windows 8 or higher

 

3.  Paint- the Original - Paint (mspaint) can be used to scan.

 

4.  NAPS2– “Not Another PDF Scanner”

  • Download-Save-Install >  NAPS2 
  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
  • Read the Support pages for information
  • Download, save, and install the NAPS2 software to use.

 

5.  HP Scan and Capture - Microsoft Store - Requires Windows 8 or higher

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6.  HP Scan Extended

  • Download-Save-Install >  HP Scan Extended 
  • HPSE is a subset an older Full Feature Software suite.  Leave your printer software installed, then install HPSE.
  • HPSE features are very similar to the HP Scan Software released after 2015.

OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start

  • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
  • Right-Click HPScan.exe > Select Pin to Taskbar
  • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
  • Right-Click HPScan.exe > Select Pin to Start

 

Example

NOTE:  Setup is similar for both Image JPEG and PDF scanning

Some options are model dependent.

>>>> Be sure to check / adjust the settings in More >

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References / Resources

 

Printer Specifications for HP Deskjet D4100 Printer Series

 

User Guide - Microsoft Windows 2000

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Deskjet D4160 Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Do you think that HP, as a courtesy to its loyal customers would add ink level to printer properties in an updated print driver? HP recommends that I buy genuine HP ink ( which I do) and part of the reason for doing that is to read ink levels.

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