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‎12-18-2020 08:10 AM

HP Recommended

The files seem to be gone. Sorry. I can't find them on HPs FTP site. I even checked with an FTP search engine. Nothing.

 

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‎12-18-2020 03:29 PM

HP Recommended

Any chance you still have them on your local system and can upload somewhere? 

I am desperate. 

HP really screwed up this time, terrible quality in testing their own firmware releases. it does not work for anybody! 

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‎12-18-2020 03:30 PM

HP Recommended

I really need the latest FW as it has the cloud cert fix, hence I cannot use my printer in cloud mode (which is the only reason I have it). if you have the old files on your system and can upload pls let me know. 

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‎12-20-2020 04:11 PM - edited ‎12-20-2020 04:31 PM

HP Recommended

So here is the solution for Windows 10 to update the firmware:

 

Setup m127fw on network

Login to HP m127fw Web Interface

Go to "HP Smart Install" tab

Download and install drivers from this package

Once complete install the firmware update which should now work (no Chinese characters either)

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‎12-20-2020 07:21 PM

HP Recommended

Unfortunately there is not a "HP Smart Install" tab.

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‎12-21-2020 07:21 AM

HP Recommended
@speedf03302 wrote:

Any chance you still have them on your local system and can upload somewhere? 

I am desperate. 

HP really screwed up this time, terrible quality in testing their own firmware releases. it does not work for anybody! 

Sorry, I do not. I deleted them thinking HP would always have them.

 

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‎12-21-2020 02:20 PM

HP Recommended

what makes you think we have that tab option?

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‎12-21-2020 02:22 PM

HP Recommended

You are great! Did you try it wit hthe nov 3 firmware release? I need the cloud cert which is included in the nov 3 release. as you know, the cloud cert is hp's public key updated. I dont know why HP didnt fix their firmware update tool when releasing? 

 

Any chance you have been able to use the update tool with the latest nov 3 2020 firmware? 

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‎12-21-2020 02:33 PM - edited ‎12-21-2020 02:34 PM

HP Recommended

I tried the solution with a newer version of the firmware but it did not work.

 

But you can try and see if you are luckier than me (perhaps I made a mistake).

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‎12-21-2020 02:39 PM

HP Recommended

How did you islolate the new ACL file to use with the old updater exe? 

Did you unpack the exe using a zip or do you know where it defaults to extract to? 

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