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- Re: 4500 won't connect; MAC Filtering NOT on, manually added...

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11-10-2021 08:02 PM - edited 11-10-2021 08:03 PM
Product: Envy 4500
Operating System: Microsoft Windows 11
After a modem swap, my 4500 will not connect. It correctly finds the SSID, and the password is entered *correctly* (multiple times, verified by multiple eyes) . The printed report FAILs on No Filtering, but:
- The Surfboard G34 modem is set to ALLOW-ALL for MAC Filtering
- I've manually added and verified the MAC address to the modem regardless.
Out of ideas here - MAC filtering is not on, and just in case the MAC address of the printer is verified. Everything has been triple-checked to ensure I didn't miss a digit somewhere.
Anything else to check or do? Thanks!
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