I am trying to connect to Web Services on my HP Photosmart 7525 printer. My internet is connected and fine, which I checked using the network print out. However, when I try to update/set up my Web Services ( I attempted to do so directly on the printer and on the website), I get the error "Unable to connect to Web Services. Confirm internet access and try again or enter a proxy address". I am on a shared network that is run through my apartment complex and was wondering if that may be the issue. I have tried all of the troubleshooting already, so any advice would be great!
I am getting the same error message. I am on my home network which is private. I have toggled the settings for the wireless direct. I have also restored the factory settings. I continue to get the error at the point it is "trying to Connect to the Webservices Server" Is it possible that the server is blocking the devices? When I 1st got the printer all worked as expected. Please help this is frustrating!
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