Laserjet M15W - change wifi network

[TEJ1602]

@CADDmanNZ, Welcome to HP Support Community!

I appreciate your efforts in trying to resolve the issue. I see that you have performed all the necessary steps to fix the wireless connectivity issue.

Since the issue persists, this requires remote help and I would suggest you reach out to the HP Support in your region for further assistance.

Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Danilorb]

Hi there, I am having the same issue needing to reset the WiFi connection on this printer as connected to print off an iPad. Please advise.

thank you,

danielle 

[TEJ1602]

@Danilorb, Welcome to HP Support Community!

In order to resolve your issue, we will have to perform a factory reset to revoke the network capabilities of the printer. The reset instructions are specific for your printer, performing the same steps on a different printer may corrupt the device.

I will send you a private message with reset instructions, follow the steps and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 
Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[GrantWilkinson]

Hi,

I have a similar issue.  Now running wifi via Google Wifi mesh network and need to switch my HP LaserJet Pro M15w over to the new network.

Just have a blue flashing Wifi light on switch on now.

Thanks,

Grant

[p-a-f1]

Hello, I have the same problem. I can't understand why this is so difficult. Can you help? I recently changed to a new wifi network. My Laser Jet Pro M15w is showing up as its own secure network. I need to get it on my new wifi network.

[dsabotnik]

I am having the same issue... Recently the office changed internet service providers and I can't use my printer anymore.

[reno901]

I also have the same issue. Can you please message me the steps. Thanks! (FYI I'm connecting printer to Google home mesh WiFi So if you have any further assistance for that setup please include)

[asmita6658]

Hi @reno901

Welcome to the HP Support Community. 

I have sent you a private message with the reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Bjacobson]

We are having the same issue please send us the restore instructions for our HP laser jet m15w.

[asmita6658]

Hello @Bjacobson

Please check your inbox for the troubleshooting steps. 

Thanks! 🙂