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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Laserjet M15W - change wifi network

Create an account on the HP Community to personalize your profile and ask a question
01-30-2020 12:42 PM
@reno901 I see that the steps had been sent to you, did it work?
If not, could you tell us what's happening, now?
please elaborate.
And have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-11-2020 07:30 AM
Hi @Elinor_Sahm
Please try these steps - HP Printers - Changing from a USB to a Wireless Connection
Let me know.
Asmita
I am an HP Employee
02-11-2020 11:05 AM
Hi,
It is not helping.
I cannot find any HP folder.
and I do not need to change from USB to Wifi.
I had one Wifi network which my printer worked with. now I changed my Wifi, now my printer does not show on my mac.
02-12-2020 03:54 AM
Try these steps - HP Printers - No Connection after Router or Wi-Fi Settings Change
Asmita
I am an HP Employee
03-18-2020 11:47 AM
In order to resolve your issue, we will have to perform a factory reset to revoke the network capabilities of the printer. The reset instructions are specific for your printer, performing the same steps on a different printer may corrupt the device.
I will send you a private message with reset instructions, follow the steps and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
03-31-2020 09:33 AM
@MarathonMan1998, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee