Officejet pro 9010 Printer will not connect to Wi-Fi. Says Wi-Fi radio is off.

[Anand_Andy]

@mamdrm14

Welcome to the HP Support Community

I understand you are facing an error message "Use Ethernet cable" on your HP Officejet 9010 printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform a SemiFull reset and the reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[BANDAHART]

I have the same exact issue.  Can you please reset so the Wi-Fi works again?

[Pat0303]

I have the same exact issue.  Can you please reset so the Wi-Fi works again?

[Pat0303]

Also, my printer is connected by ethernet to my network, but the printer says it is offline.  The computers on the network also show the printer as offline.  I have re-booted all computers and the printer, no succcess.

[kenandbeth]

I have the exact same issue.  No wifi light at all, and am unable to connect.  Can you please send me the reset instructions?  Thank you.

[Rosa75]

Hello. I am having the same issue as the original poster. Can you please send me reset instructions? Thank you. 

[Rainbow23]

Hi @Illinicrash85 and @Rosa75

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP OfficeJet Pro 9010 All-in-One Printer wherein it does not connect to wi-fi network.

Please follow the steps listed below to restore the printer to the original factory defaults.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance .
3. Touch Restore.
4. Touch Restore Factory Defaults.
A message appears stating that the factory defaults will be restored.
5. Touch Continue.

Let me know if this helps and have a nice day ahead.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[engcomm]

I need the reset instructions for my office jet pro 9010. Just keeps telling me it isn't connected to the network.

[Anand_Andy]

Hi @engcomm,

Welcome to the HP Support Community

I understand you need information on reset instructions for your HP OfficeJet Pro 9010 Printer. Not to worry I will help you to get a resolution to resolve the issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[JohnJhan]

This printer is driving me nuts! always a problem with wireless printing. many times restarted, rebooted... android, iOS same. tried to overcome this issue by using HPSmart but not helps. 

My last hope is to receive this hidden reset procedure. I am so close to end my relation with HP. Please send me instructions as well.